This service aims to resolve any or all issues you might experience while using our products and/or services.
To retrieve information about the charges applied to your card or if you have any other questions, please use the Contact Form.
If you have a common question, please address our FAQs.
24/7 Customer Support
Frequently Asked Questions
What can I do if I can’t log in?
Please contact us through any channel listed on the home page and we will help you retrieve the account.
What is a Trial membership?
To give you an overview of the Premium features before actually paying for them, the website provides a trial period that starts as soon as you verify your payment method. If you do not cancel the subscription until the end of the trial period, mentioned on the payment page, your monthly membership starts automatically.
What am I getting billed for?
You will be subscribed to the monthly subscription pack if your membership is not cancelled within the specified trial period. If you don’t want to use the site anymore, you can cancel your subscription at any time by contacting us via channels listed on the Home Page or in the Billing section of the Setting on the website you are subscribed to.
How can I cancel the membership?
You can manage your subscription or delete your account in the Settings section of the website. Otherwise, please contact the Support Team through any channel mentioned on the Home Page: Contact Form, Voicemail, or Email. We will be happy to assist you in any way we can!
I have an unauthorised charge on my card / I have lost my card and got charged through this site.
We are sorry to hear about that. Please contact us and we will assist you with resolving the issue.